---
title: "What if my insurer isn't listed?"
url: "https://www.aheadhealth.com/ch/en/faq/what-if-my-insurer-is-not-listed"
country: "ch"
locale: "en"
type: "faq"
updated_at: "2026-09-30T09:13:21.293Z"
---
# What if my insurer isn't listed?

Category: Costs & insurance

No problem — select 'Other' in the Insurance form and we'll manually research your coverage. You'll hear back within 24 hours.

## Related questions

- [Do add-ons appear separately on my invoice for insurance reimbursement?](https://www.aheadhealth.com/ch/en/faq/add-ons-on-invoice-reimbursement.md)
- [Do you work with employer programmes?](https://www.aheadhealth.com/ch/en/faq/do-you-work-with-employer-programmes.md)
- [How much does the check-up cost?](https://www.aheadhealth.com/ch/en/faq/how-much-does-the-check-up-cost.md)
- [Which supplementary insurers cover Ahead Health?](https://www.aheadhealth.com/ch/en/faq/which-supplementary-insurers-cover-ahead-health.md)
- [Does basic insurance cover preventive screenings?](https://www.aheadhealth.com/ch/en/faq/does-basic-insurance-cover-preventive-screenings.md)

## More

- [All FAQs](https://www.aheadhealth.com/ch/en/faq.md)
- [More in Costs & insurance](https://www.aheadhealth.com/ch/en/faq/category/costs-and-insurance.md)