Your results & follow-up
What if I cannot open or export my report?
Your Ahead report is a web-based, interactive report. You therefore need an internet connection and an up-to-date browser (Chrome, Safari, Firefox or Edge) to view it.
If there are problems:
- Make sure you are using the latest version of your browser - Open the link in a different browser or on a different device - Check whether your email link has expired. If so, request a new one
If you need a PDF export for your GP or specialist, you can create it directly from the report. If problems persist, contact our team or write to get@aheadhealth.com. We will help you access your results.
Related questions
How reliable are the Prevention Starter blood test results, and what does the follow-up process look like?What does the Prevention Starter blood test report include, and in which language is it provided?Can I discuss my Prevention Starter blood test results with a doctor?How quickly will I receive my Prevention Starter blood test results?Can I ask follow-up questions about my results through the portal?
