Cookie policy

Last update: 30 October 2026

We use cookies to provide you with more purposeful information. With cookies, we collect, store and process limited personal information when you visit our website, in particular to ensure the proper functioning of the website as well as for analytics and for marketing communication purposes.

1. What are cookies?

Cookies are small text files placed on your browser or device that allow us to recognise your browser or device and store certain information. They are widely used across the internet to improve functionality, enhance user experience, and collect certain personal data about site usage.

2. How do we use cookies and other tracking tools and why?

We use cookies to grant a functioning website, to gather information about the use of our website/platform and to analyse it for product development and marketing purposes.

For our website we use different types of cookies. Some cookies are placed by third parties that appear on our pages. Descriptions of the different cookie types can be found below:

• Necessary cookies: cookies that are necessary for the functionality of the website and our platform.
• Analytic cookies: cookies that track how you use our website and platform. We use analytics tools to understand which pages are visited, how users navigate, which features are used, and where technical or usability issues occur. We use this information to improve the functionality, content and user experience of our website, e.g., Google Analytics.
• Marketing/third-party cookies: marketing/third-party cookies are used to analyse the use of the website/platform by an individual user, including their preferences, and to develop it further. The intention is to show and send outbound marketing (such as adverts and emails) that are relevant and appealing to the individual user and are therefore more valuable for publishers and advertising third parties.
• Email marketing platforms: we use third-party providers to send newsletters and service-related communications. These platforms may place tracking pixels in our emails to measure open rates and engagement.

3. What personal data can be collected and processed by the installed cookies?

We use cookies to gather information about the use of our website. The following data may be collected: the IP address, the date and time of the access (including time zone), the name and the URL of the accessed documents, sites and products, search terms, the website from which our website was accessed, the browser used, the device source, the operating system of the device used and how you interact with our website.

4. How long are cookies stored and how long do we retain the data collected?

Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device until they expire or you delete them. We set the lifetime of each persistent cookie to what is necessary for its purpose and, in any case, to no more than 12 months.

Personal data collected through analytics and marketing cookies and similar technologies (such as tracking pixels in our emails) is retained for no longer than 12 months from collection. It is then deleted or anonymised.

Where third parties place cookies on our website and process data as independent controllers, their own retention periods apply. Please refer to their privacy policies.

5. How can you change your cookie settings?

You can block or delete cookies in your browser settings. Blocking necessary cookies may affect how our website works. You can find out how to do this in your browser’s help menu.

For cookies placed by third parties, you can manage your preferences or withdraw your consent by using the third party’s opt-out link (where available), the means described in its privacy policy, or by contacting the third party directly.

6. Data controller

The data controller responsible for processing your personal data is:

Ahead Health AG
Uraniastrasse 31
8001 Zurich
Switzerland
Email: privacy@aheadhealth.com

In view of the potential complexity connected with the identification of cookie-based technology, you can contact us at any time if you would like to receive further information on the use of cookies by this website. We will answer these questions as quickly as possible.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to ensure that our users are fully informed about the use of cookies on our website and our compliance with applicable data protection laws.

Any changes to this Cookie Policy will be communicated to users in an appropriate manner. The current version of our Cookie Policy is available on our website.