How we work
What can I message the support team about?
Anything related to your membership and your reports: how to book or reschedule a test, what a specific biomarker measures, how to read your action plan, questions about supplements or general lifestyle recommendations in your report, or uploading past lab results. If your question needs clinical interpretation, they'll connect you with one of our Swiss GPs.
Related questions
I am a practitioner, how can I refer my patients to Ahead?How does Ahead Health compare to other providers?What are the ethical considerations regarding preventive screening? (Is fear-based marketing used?)What is the role of AI in the Ahead Health process?Can I connect my wearable device (Apple Watch, Whoop, etc.) to your platform?
